This article presents the payment methods available on Malt: prepayment, payment on invoice, and currency choice.
- Payment by bank card (VISA, MasterCard, etc.) or bank transfer.
- Prepayment secures funds in an escrow account before the project starts.
- Payment on invoice is available from the Advanced plan, subject to eligibility conditions.
Payment Methods
At Malt, you can pay for services using the following methods:
Credit Card Payments:
We accept the following credit cards:
• VISA
• MasterCard
• Maestro
• Przelewy24
• Bancontact Mistercash (BCMC)
• iDEAL
Please note: American Express is not accepted on our site.
Bank Transfer:
When making a bank transfer, be sure to include the mission reference (a 10-character alphanumeric code) in the transfer details or payment reason. This helps us allocate your payment to the correct project.
Tip: For best results, use your professional bank card.
Please note: PayPal is not available as a payment option on our platform.
On Malt, you can pay for your project in two ways:
• By pre-paying before the project starts.
• By paying by invoice once the project or month is completed.
You can manage your company’s payment preferences in the Company Settings.
Prepayment Methods
Pre-payment means paying for the project before it starts.
We recommend pre-paying to give the freelancer confidence and to start the project smoothly.
When you pre-pay, the money is held in an escrow account managed by Malt. You can pay by credit card or bank transfer. The funds stay in the project wallet and belong to you until you confirm the project is complete or month is completed.
By confirming the project’s completion, you authorize payment to the freelancer.
In case of project cancellation or overpayment due to initial quote modification:
• Card payment : Refunded to the card used.
• Bank transfer : Refunded to your Malt wallet.
Benefits of pre-payment
• No deposit required from you
• Freelancer is guaranteed quick payment once the project ends
• Builds trust and security so the freelancer can work with confidence
Payment by invoice
Available starting with the Advanced plan.
With payment by invoice, you pay the freelancer after confirming the project or month is complete. At the end of the project or each month, we send an invoice to your company’s accounting department for the services provided.
Your payment terms depend on your agreement with Malt, and you can find these details on your invoices.
Benefits of payment by invoice
• You pay at the end of the project or month, and the freelancer can start work as soon as the estimate is accepted.
• This method supports Time-Based Projects, where freelancers log their hours or days worked each month, and we issue the corresponding invoice.
How to switch to Payment by invoice?
By default, your account is set to prepay. To switch to payment by invoice, select the “Payment by invoice” option when creating a project and fill in the required details.
To use invoice payment, you must have completed at least one project on Malt and your company must be eligible for the cash advance service.
If you don’t see this option, contact your account manager. They will handle the request, which may take a few days to process.
Approval depends on your company’s eligibility for the cash advance, a service included with invoice payments that ensures freelancers are paid quickly while allowing you to meet your payment terms.
The cash advance is managed by our financial partners and does not incur extra costs for your business.
When you request to switch, your company’s financial status will be reviewed by our partner, and you’ll need to provide (i) up-to-date billing info (ii) a professional email (no Gmail) (iii) and at least one completed Malt project.
If approved, your projects can start immediately with no need to prepay. If declined, you will have to continue prepaying as usual.
Choosing your payment currency
You can pay your freelancers in three currencies: euros (€), US dollars ($), or pounds sterling (£).
Your default currency is set automatically when you create your account based on the website domain you use (e.g., .fr, .uk, .de).
How to Change Your Company Currency?
You can change your currency anytime in your Business Settings.
Note that changing your currency will only affect future projects.
To change the currency for a current project, simply talk with your freelancer, cancel the existing project, then ask them to send a new quote in the new currency. Once you accept the new quote, the project can continue normally.
Important: If paying by bank transfer, make sure to update the Malt IBAN for the new currency, since we have one IBAN per currency.