This article explains how to leave an external recommendation or end-of-mission review on a freelancer's Malt profile.
In summary:
- External recommendations build client trust on the freelancer's profile.
- End-of-project reviews improve positioning and the Super Malter program.
- All ratings are displayed individually on the freelancer's public profile.
How can I leave an external recommendation on a freelancer’s profile?
When freelancers create their profile on Malt, they can ask previous clients to leave an external recommendation. It appears on the profile.
When a freelancer asks you for a recommendation, you will receive an invitation by email. Simply click on the link to get started. You will be asked to provide:
- Your company name
- Your job title
- Your feedback on your experience working with the freelancer
To publish your recommendation, you will also need to create a Malt client account. This step is required, even if you only want to leave a recommendation.
To create this account, we will simply ask for your full name and email address before the recommendation is published. This allows us to verify the identity of the person leaving the recommendation and ensure the authenticity of external recommendations.
The information provided as part of this process will not be used for marketing purposes.
How do I leave a review at the end of a project?
Reviews from clients who hired the freelancer appear on the profile. Those reviews move the freelancer up in search.
Leaving a review after a project improves a freelancer's positioning in Malt search results and counts toward the next Super Malter level.
Once you have marked a project as complete, there is no time limit for leaving a review. However, after submitting your review, you have 30 days to modify or update it, in accordance with our terms of use.
Capture: end-of-project review form
How are end-of-project reviews displayed?
To improve transparency on the platform, all ratings left on a freelancer's profile are displayed individually — including historical ratings.
This means that even if no written comment was added at the time of evaluation, the rating itself will appear on the freelancer's public profile. The goal is to provide more complete and transparent information on past collaborations.
Freelancers can choose to hide a review from their profile. Clients can also hide reviews they have left if they no longer want them to appear publicly.