This article explains how to leave an external recommendation or end-of-mission review to showcase a freelancer's profile on Malt.
- External recommendations build client trust on the freelancer's profile.
- End-of-project reviews improve positioning and the Super Malter program.
- All ratings are displayed individually on the freelancer's public profile.
How do I leave an external recommendation on a freelancer's profile?
When a freelancer creates their profile on Malt, they are encouraged to provide as much detail as possible to attract potential clients. Recommendations are an excellent way for freelancers to build project managers' trust.
When a freelancer asks you for an external recommendation, you will receive an email invitation. Simply click the link to get started. You will be asked to fill in several fields:
- Your company name
- Your job title
- Your comment or feedback for the freelancer's profile
Before the recommendation is published, we will ask you to enter your full name and email address to create a client account. This allows us to guarantee the authenticity of external recommendations. Rest assured that this information will not be used for marketing purposes.
Capture: external recommendation form
How do I leave a review at the end of a project?
A freelancer's reputation is essential, and Malt allows them to showcase their skills and develop their online profile. Reviews left by clients who trusted them help freelancers grow their business and build their online reputation.
Leaving a review after a project improves a freelancer's positioning in Malt search results and plays a key role in progressing through the Super Malter program.
Once you have marked a project as complete, there is no time limit for leaving a review. However, after submitting your review, you have 30 days to modify or update it, in accordance with our terms of use.
Capture: end-of-project review form
How are end-of-project reviews displayed?
To improve transparency on the platform, all ratings left on a freelancer's profile are displayed individually — including historical ratings.
This means that even if no written comment was added at the time of evaluation, the rating itself will appear on the freelancer's public profile. The goal is to provide more complete and transparent information on past collaborations.
Freelancers can choose to hide a review from their profile. Clients can also hide reviews they have left if they no longer want them to appear publicly.