We have designed our freelance commitment program to enhance your projects and your loyalty to Malt.
Earning points in the program
Our program is now based on collecting points, not just your turnover
You can earn points in several ways:
• Completing your profile to 100% earns you 200 points.
• Requesting recommendations gives you 20 points.
• Completing projects: Every euro you invoice on Malt boosts your points at a rate that’s adjusted for your specific profession.
Points are calculated based on your total billing (including VAT) and client loyalty. You receive points when your project is validated by the client. Your points are valid for 15 rolling months and are based on the main category you select for your profession.
We’ve analyzed typical project types (length, frequency, amount) across all freelance professions on Malt to ensure everyone has an equal chance to benefit from the Super Malter program.
Bonus points.
You can also earn extra points by building client loyalty. These bonuses highlight your service quality and ability to keep clients returning.
From the second project with the same client, you receive a bonus based on the project’s point value. This bonus doubles for following projects. The same applies for time-based projects: the second month brings a bonus, which doubles with each additional month.
The different levels of the program
The Super Malter program has three levels, each offering access to more projects and exclusive benefits. To advance, you must meet the following requirements:
Points
Earn the required number of points over a rolling 15-month period:
• Super Malter 1: at least 7,500 points
• Super Malter 2: at least 15,000 points
• Super Malter 3: at least 30,000 points
You can view your points and key stats on your Statistics page.
Average rating and freelancer code of conduct
You need an average client rating of at least 4.5 out of 5. After each project, your client can choose to leave a review, though it’s optional. You’ll need at least one rating to be eligible for a Super Malter badge.
For time-based projects lasting more than three months, you can qualify for the badge even without a rating.
You must sign the freelancer code of conduct, as Malt’s system is based on upholding our values and professionalism. If you do not comply, you may lose your Super Malter badge.
Program rewards
Each level in the Super Malter program gives you access to exclusive benefits, including:
1) Badges
The badge appears on your Malt profile and across the platform, including freelancer search pages where clients find you. It serves as a mark of trust, showing your expertise with the Malt platform, the quality of your work, punctuality, interpersonal skills, and adherence to Malt community values.
Having this badge boosts your profile’s visibility, helping you stand out from other freelancers.
2) Profile visibility and attractiveness
As you progress through the levels, your profile becomes more visible and attractive in search results. The badge reflects client trust and your activity on Malt, making you more appealing to potential clients.