Who are the freelancers on Malt?
Freelancers on Malt are independent professionals offering unregulated intellectual services. This includes artists, graphic designers, consultants, coaches, photographers, IT specialists, developers, and more.
These freelancers can operate under different legal statuses. They may be self-employed as sole traders, structured as registered companies (such as private or public limited companies, or partnerships), or affiliated with umbrella companies.
Malt’s General Terms of Use specify the legal requirements applicable in each country where the platform operates.
Freelancer profiles on Malt are public and serve as an online showcase. Each profile highlights the freelancer’s skills, past experience, and customer reviews and recommendations. By agreeing to Malt’s freelance charter, freelancers commit to providing accurate and transparent information on their profiles.
Our Policy
Know Your Customer (KYC) and Know Your Business (KYB) at Malt
As part of its obligation to conduct thorough customer due diligence, MANGOPAY takes all necessary steps to identify and verify its customers, including the beneficial owners in the case of legal entities. These processes are known as Know Your Customer (KYC) for individuals and Know Your Business (KYB) for companies. They enable MANGOPAY to assess the acceptability of business relationships in line with its risk tolerance and regulatory requirements.
The KYC and KYB procedures are integral to MANGOPAY’s risk management framework, helping to prevent misuse of its services for criminal activities and to identify and mitigate money laundering risks associated with customer relationships.
Overview of Compliance Requirements in the KYC/KYB Process
This guidance provides a general overview of the compliance requirements related to the documents requested during the KYC/KYB process and the minimum standards for acceptability. It is not an exhaustive list of every document accepted across different entities and jurisdictions, but rather an explanation of the types of information needed to identify and verify each user type and the rationale behind these document requests.
For all user types, the information submitted through the dashboard must match the details contained in the provided documents, assuming those documents meet the defined acceptability criteria.
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Subcontracting
All freelancers registered on the platform agree to our General Terms of Use, which clearly state that freelancers are independent service providers and not employees of your company.
Our Terms of Use also include a strict prohibition on subcontracting. Freelancer in charge of the project must be the manager of their own company and is required to carry out the work personally (intuitu personae), without delegating it to employees or subcontractors.