A client sent me a message but I did not receive it. Is that possible ?

Some latency time between the moment the message is sent and the moment it is received in your Malt inbox is possible. 

This is linked to the fact that we manually moderate the first messages sent on the platform by a user so as to confirm that it is not abusive for example. 

Once the client is considered "valid", there won't be any more delays.

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